If the distribution is for $125,000 or less:
Online
Log in to your account and click Sell to request the proceeds be sent to the beneficiary by:
- ACH to their bank on file (allow 1 to 3 business days)
If their bank isn’t already on file, complete the Add/Update Bank Information form (PDF). Once the request is received and processed, there is a 10-calendar-day hold before the option can be used. After it’s activated, you can use it at any time.
Phone
Contact us at (800) 421-4225 to process an ACH to the bank on file or to send a check to the beneficiary.
Fax/Mail
Complete the CollegeAmerica Distribution Request (PDF). If a signature guarantee isn't required, you can submit the completed form online.
If the distribution is for more than $125,000:
You must mail us the CollegeAmerica Distribution Request (PDF) with a signature guarantee.
Note: Distributions payable to the beneficiary are reported under the beneficiary’s SSN.