Statements and tax forms FAQ

Additions include:

• Investments
• Transfers of shares from other accounts
• Dividends and capital gains reinvested from other funds

For inception-to-date total amounts, additions may include funds you no longer own.

Withdrawals include:

• Redemptions
• Contingent deferred sales charges (CDSCs)
• Tax withholding
• Transfers of shares to other accounts
• Express mail fees

For inception-to-date total amounts, withdrawals may include funds you no longer own.

Setup/annual fees are fees paid from your account to establish and maintain your retirement account with Capital Bank and Trust Company (CB&T) or your CollegeAmerica®* account. They also include third-party service fees paid. Fees you paid directly by check are not included.

* Effective July 1, 2014, American Funds began waiving the setup and annual fee for all CollegeAmerica 529 accounts.

A personal rate of return measures your specific investment results. It is calculated for each fund you own, each account and your portfolio, which includes all of the accounts on the statement. American Funds uses the Modified Dietz method (PDF), a common industry approach.

Personal returns may vary because of differences in the calculation method, the date range, how closed funds and accounts are treated and other factors.

Annualization is the process of turning a percentage for a period of time into a percentage for a year.

Generally accepted accounting/finance practices support using annualized rates of return for time periods greater than 12 months but not for periods less than one year.

For example, an annualized rate of return of 10% indicates the investment gained 10% a year over the period measured.

Yes. Accessible formats are available upon request. Investors can contact us to elect to receive their quarterly and year-end statements in either a large print or braille format. Once the accessible format is selected, the following quarter, investors will begin receiving their quarterly and year-end statements in the standard format and a braille or large print format, mailed separately.

To see transaction details for additions and withdrawals that have occurred on your account, log in to your account, click View Transactions and then click Purchases & Withdrawals.

Log in to your account, click View Transactions and then click Account Value History.

If you need to print an account balance document for a specific date to provide to a third party or for your own records, refer to Download and print statements.

To make the chart easier to read, accounts with more than 2 years of history will display a line graph; accounts with 2 years of history or less will display a bar chart.

The fund’s current value is divided by the total account value to come up with this percentage.

A closed account will display on your statement through the end of the current year if there are other open accounts on your statement. After the end of the year, the transaction activity for the closed account will no longer be included in the “Portfolio value of all accounts” section or the portfolio allocation graph. As a result, these sections may not resemble what you’ve seen on prior statements.

Generally, the first account opened is used as the primary account number. Providing us this number helps us provide faster telephone service. The primary account number also determines the name and mailing address on your statement.

Yes. To change your primary account number, contact us.

Due to data constraints and other technical limitations, the earliest date from which personal rate of return can be calculated is January 1, 2003. This date will appear even if you established your account earlier. 

You can view account activity prior to 2003 online.

Due to data constraints, CB&T is not able to identify the tax year for contributions made to non-CB&T and CB&T SIMPLE and SEP IRA accounts.