In observance of the Christmas Day federal holiday, the New York Stock Exchange and Capital Group’s U.S. offices will close early on Tuesday, December 24 and will be closed on Wednesday, December 25. On December 24, the New York Stock Exchange (NYSE) will close at 1 p.m. (ET) and our service centers will close at 2 p.m. (ET)
See how our enrollment process works so you can guide participants with confidence.
Enrollment overview brochure [PDF]
Learn how our process makes enrollment easy for plan sponsors and participants.
Meeting agenda and checklist [PDF]
See a sample agenda and checklist to help you lead your meeting.
Sample enrollment guide [PDF]
See a sample enrollment guide for employees.
Plan and prepare for an enrollment meeting
See a list of questions to help you coordinate and lead a successful enrollment meeting.
RecordkeeperDirect® rollover form [PDF]
Use this form to help eligible employees initiate a rollover from another retirement plan or account.
Note: For PlanPremier®, log in to PartnerLink® to download a rollover form.
Call us at (800) 421-9900 for help accessing the plan's customized educational website or to order enrollment guides.
Educational website guide [PDF]
With everything in the enrollment guide and more, you can conduct a presentation using the educational website.
Participant apps
Employees can use our PlanPremier and RecordkeeperDirect apps to enroll and manage their accounts.
Email follow-up [DOC]
Use this template to check in with employees after an enrollment meeting.
Access plan review reports to help gauge enrollment success and identify follow-up opportunities for your clients.
RecordkeeperDirect plan sponsor website
Review participant investment information and more to help you monitor plans and identify opportunities for your clients.
Get tools, tips and articles designed to help participants focus on retirement planning.