Four ways early adopters are using AI
Companies are still in the experimentation phase with AI. Some IT consulting businesses, such as Accenture, have launched an initiative to help clients identify use cases for generative AI, adopt AI tools and integrate them into organizations.
Businesses are already seeking to tap into the efficiency and productivity gains AI can deliver. As much as 30% of hours worked in the U.S. could be automated by 2030, according to the McKinsey study.
Here are just a few ways companies are integrating AI into their businesses.
1. Scientific and medical discovery
AI will likely accelerate discovery across various disciplines. Artificial intelligence can potentially process the totality of all know mathematics or physics or medicine in a very short time. For example, biopharma company Regeneron is harnessing GenAI tools to scour its massive database at its genetics center to identify disease targets, understand disease progression, develop drug therapies and track how individuals respond to treatment.
2. Product development
Consumer products giant Procter & Gamble has begun using GenAI to improve molecular discovery, enabling it to develop, for example, 100 fragrance options at a time rather than one. As a result, they can respond to new product trends within months instead of years.
Among consumer tech offerings, Meta has developed AI sunglasses equipped with cameras that see what the wearer sees and microphones to hear what the wearer hears. The glasses enable users to take and share photos and videos and to listen to music. Users can also ask questions of the glasses like “what meals can I make with the ingredients on this table” or “who is the architect of the church I’m looking at.”
3. Industrial automation and robotics
Amazon, which has long used industrial robots in its fulfillment centers, is applying AI to improve their efficiency and functionality. What’s more, robotics company Figure has harnessed ChatGPT to create a “humanoid” robot with audio and video inputs that can converse with and work alongside humans. Schneider Electric is developing a generative AI tool to communicate with customers about their carbon emissions. Construction and mining equipment manufacturer Caterpillar is investing in AI to boost productivity of its autonomous machines.
4. IT services
Companies were already shifting several of their IT needs to the cloud and outsourcing more of their tech support. This trend is being amplified by the proliferation of GenAI, which has spawned a host of smaller companies that offer larger enterprises consulting and IT services that can evaluate and score the quality of content being created through the AI process, which can generate false or misleading information, known as hallucinations.
Other companies have been using GenAI to support call centers, improve financial models, create marketing and advertising content, analyze legal contracts, and develop employee training materials.