GoTo is Indonesia’s leading mobile application-based services platform with a focus on two-wheeler ride-hailing and food delivery. GoTo has a leading mobile payments platform which includes other related services that can be ordered through the GoTo mobile app. Go-To’s business is enabled by a highly scalable, asset light, point-to-point managed logistics platform with strong network effects. After the merger between Go-Jek and Tokopedia, GoTo has become the largest consumer tech company in Indonesia.
Two-wheelers are the primary mode of transportation in Indonesia, representing 80% of private transportation, due to their affordability and effectiveness in navigating the perpetual traffic congestion in major cities. GoTo capitalized on its first mover advantage in the two-wheeler segment and enjoys strong customer loyalty and brand awareness. The Indonesian ride services and food delivery segments are expected to continue rapid growth, driven by increasing smartphone penetration, increasing urbanization, and the rapid rise of the consumer class.